Two days after his “kheer” comment triggered speculation about possible political realignments in Bihar, Union Minister of State for Human Resource Department and president of the Rashtriya Lok Samata Party Upendra Kushwaha on Monday made a U-turn and said he “neither sought milk from the RJD, not sugar from the BJP”. He said he never mentioned any political party in his comment, but spoke for all sections of society to “make Narendra Modi the Prime Minister of the country again in 2019”.Speaking at an event organised on the birth centenary of veteran socialist leader B.P. Mandal in Patna on Saturday, Mr. Kushwaha had said that “if milk from Yadavs and rice from Kushwahas are mixed well, kheer can be prepared”.Mr. Kushwaha’s comment was seen as a hint towards a possible alliance between Lalu Prasad’s RJD and the RLSP. Soon after the Union Minister’s remarks, RJD leader Tejashwi Yadav tweeted welcoming his “delicious and nutritious recipe”. Other senior RJD leaders hinted that Mr. Kushwaha would soon join the RJD as “everything has been finalised”. ‘General comment’However, on Monday, the RLSP leader denied any RJD link to his comment. “I have neither sought milk from the RJD, nor sugar from the BJP. I did not taken name of any party . I had talked about all sections of society… Where and how did the RJD come into the picture? Why are you [media] viewing a particular community as a particular party,” Mr. Kushwaha asked journalists. He also asserted that his party was making efforts to get votes from every section so as to help Mr. Modi become the PM for the second term in 2019 polls.Reacting to Mr. Kushwaha’s “U-trun”, Hindustani Awam Morcha (Secular) leader and an ally of the RJD-led Opposition, Jitan Ram Manjhi, said, “Mr. Kushwaha should not sail on two boats. If he wants to come with us he is most welcome, but if he wants to become the Chief Minister, then I have to say that our CM candidate is Tejashwi Yadav.” Mr. Kushwaha, of late, has been putting pressure on the NDA to finalise seat sharing for the Lok Sabha polls and has embarrassed Nitish Kumar-led NDA government in Bihar with his critical remarks. The ruling NDA partners — JD(U) and BJP — tried to downplay Mr. Kushwaha’s “kheer” comment. “What Kushwahaji has said seems like a proverb. Rice, milk and sugar belong to everyone in the country. One should not read anything more into it as he [Kushwaha] has already taken a resolve to make Narendra Modi the PM again in 2019,” said State BJP chief Nityanand Rai.JD(U) spokesperson and MLC Niraj Kumar said, “It seems more of a proverb than anything else. Upendra Kushwaha had played an important role in uprooting the ‘jungle raj’ from Bihar and he is very much with the NDA.”
Himachal Pradesh Power Minister Anil Sharma tendered his resignation from the Cabinet on Friday, days after his son Ashray Sharma was announced as the Congress candidate from the Mandi Lok Sabha constituency. The Minister was under attack from the ruling BJP and facing an uneasy equation with Chief Minister Jai Ram Thakur after he conveyed to the party that he would neither campaign against his son nor canvass for the BJP candidate, Ram Swarup Shrama, in the Mandi constituency. He, however, said he was willing to campaign for BJP candidates elsewhere in the State. Last week, Mr. Anil Sharma’s father, former Union Minister Sukh Ram, quit the BJP and along with his grandson joined the Congress. The Congress then fielded Mr. Ashray Sharma as its candidate from Mandi.Still with BJP The Minister, who is a BJP MLA from the Mandi segment, told reporters in Shimla that he had resigned from the Cabinet but not from the party. “Chief Minister Jai Ram Thakur made some sarcastic remarks about me at the rally in Mandi on Thursday… following that I made up my mind to resign as I felt he has lost faith in me,” he said. However, there was no official confirmation regarding acceptance of his resignation.
The impression Britain is giving to countries such as India is ‘we want your business but we don’t want your people. Related Items
LATEST STORIES Host Malaysia won the gold medal, Indonesia got the silver, and Singapore claimed the bronze in the event.Almohaidib Abad can still claim the Philippines a medal as he participates in seni tunggal (artistry men’s singles) on Saturday.FEATURED STORIESSPORTSWATCH: Drones light up sky in final leg of SEA Games torch runSPORTSSEA Games: Philippines picks up 1st win in men’s water poloSPORTSMalditas save PH from shutout Trending Articles PLAY LIST 00:50Trending Articles03:46Lacson: PH lost about P161.5B tax revenue from big trading partners in 201700:50Trending Articles01:37Protesters burn down Iran consulate in Najaf01:47Panelo casts doubts on Robredo’s drug war ‘discoveries’01:29Police teams find crossbows, bows in HK university01:35Panelo suggests discounted SEA Games tickets for students02:49Robredo: True leaders perform well despite having ‘uninspiring’ boss02:42PH underwater hockey team aims to make waves in SEA Games Alfau Jan Abad and Alhohaidib Abad of the Philippines perform during the Pencak Silat double final of the 29th Southeast Asian Games (SEA Games) in Kuala Lumpur on August 24, 2017. / AFP PHOTO / ADEK BERRYAlfau Jan Abad and Almohaidib Abad failed to make the podium in seni ganda (artistry men’s doubles) at the 2017 Southeast Asian Games Thursday at Kuala Lumpur Convention Centre in Malaysia.The Filipino duo only wound up sixth in seven teams that participated after wounding up with 529 points.ADVERTISEMENT Catriona Gray spends Thanksgiving by preparing meals for people with illnesses SEA Games in Calabarzon safe, secure – Solcom chief Blazing Teodoro carries JRU past San Sebastian WATCH: Streetboys show off slick dance moves in Vhong Navarro’s wedding LOOK: Venues for 2019 SEA Games MOST READ LIST: Class, gov’t work suspensions during 30th SEA Games View comments Read Next SEA Games: PH’s Alisson Perticheto tops ice skating short program UPLB exempted from SEA Games class suspension Don’t miss out on the latest news and information. Brace for potentially devastating typhoon approaching PH – NDRRMC
World champion Nico Rosberg’s retirement announcement on Friday came as a complete surprise even to the man who knows most of Formula One’s best-kept secrets, commercial supremo Bernie Ecclestone.”It was just as big a shock to me as you,” he told Reuters by telephone after Rosberg dropped the bombshell days after securing his first championship in last Sunday’s Abu Dhabi season-ender.”I had dinner with (Mercedes team boss) Toto (Wolff) last night and he obviously couldn’t say anything to me (about it).” (Factbox: Nico Rosberg)While making light of the German driver’s decision – “He needs more time to spend his money, that’s all” – Ecclestone said he would like to see Spaniard Fernando Alonso replace Rosberg alongside Lewis Hamilton.The double world champion is contracted to McLaren for next season, although given that team’s poor performances in recent seasons he could well be scanning his contract for escape clauses.McLaren are going through change, with Ron Dennis – who twice signed Alonso to the team – ousted last month as chairman and chief executive while American Zak Brown coming in as executive director.”It’s possible I suppose, let’s see. They’ve got new management now at McLaren. Maybe he’s fed up being there and they’re fed up having him,” Ecclestone said.Alonso was previously Hamilton’s teammate at McLaren in the Briton’s stellar 2007 debut season, when they both finished a point behind Ferrari’s champion Kimi Raikkonen.The 86-year-old supremo suggested Red Bull’s 19-year-old Dutch sensation Max Verstappen would be “the obvious answer” to the question of who should replace Rosberg but that was not going to happen.advertisementFerrari’s Sebastian Vettel, four-time world champion, was also unlikely to be lured away.”I think not. I don’t think Seb would want to be with Lewis,” said Ecclestone.British bookmakers began immediately recalculating their odds for next season, with Mercedes reserve driver Pascal Wehrlein the favourite to join Hamilton at the dominant champions.William Hill had Wehrlein, who scored a point for lowly Manor this year, at 3-1 with Alonso and Vettel both joint second favourites at 5-1.Britain’s Jenson Button, meanwhile, was 10-1 to call off his retirement.”Lewis is now the red hot favourite (for the title) but with his competitive nature I am sure he will be gutted not to be going head-to-head next year,” William Hill spokesman Rupert Adams said.
Jurgen Klopp was not surprised by Naby Keita’s impressive Liverpool debut against West Ham, as he always expected the midfielder to settle in quickly at his new club.Guinea international Keita was signed by Liverpool last year for a reported £53million, though he stayed at RB Leipzig for the 2017-18 season.Liverpool’s midfield was often said to be a problem area in the last campaign due to a lack of creativity following the departure of Philippe Coutinho, while they were also hampered at times by injuries. Editors’ Picks Man Utd ready to spend big on Sancho and Haaland in January Who is Marcus Thuram? Lilian’s son who is top of the Bundesliga with Borussia Monchengladbach Brazil, beware! Messi and Argentina out for revenge after Copa controversy Best player in MLS? Zlatan wasn’t even the best player in LA! But Keita produced an all-action display as the Reds hammered West Ham 4-0 at Anfield on Sunday, benefiting from the hard work of his team-mates to make an instant impact.”Absolutely a good performance, of course,” Klopp said about Keita in his post-match news conference. “After six weeks in I don’t make the difference between a new player and another player because for me, it is of similar importance to Millie [James Milner] and Gini [Georginio Wijnaldum] are ready to make the next step in their development as well.”So Naby is in because he’s a really good footballer and I’ve said it from the beginning that he’s obviously settled really quick and has a similar style of play in a similar position as he did at Leipzig.”He can play different positions of course, but I think No.8 is his best in the moment, so that’s all cool.A @premierleague debut and tonight’s winner. @NabyDeco pic.twitter.com/ZTWrroQBz4— Liverpool FC (@LFC) August 12, 2018″He has a lot of help from the players around. Sadio [Mane] works really hard and the same with Gini and Millie and Robbo [Andrew Robertson] in this case, so that’s really good. I’m pleased, absolutely, but actually that’s what we expected.”
It’s high time to explore the impact of medical debt on consumer credit reports and consumer credit scores. On the surface, medical debt is not that different than any other type of unsecured consumer debt. It’s statutorily dischargeable in bankruptcy, can end up on your credit reports, and can have a negative impact on your credit scores.What Makes Medical Debt DifferentThat being said, that’s where the similarities end. Medical debt, unlike most other consumer debts, is not usually reported to the credit reporting agencies like, say, a credit card account or a mortgage is reported. Also, most medical service providers don’t want to set up payment plans with their patients. You’ve probably seen the ubiquitous sign at most doctor’s offices that reads, “Payment in Full is Due When Services Are Rendered.” That doesn’t mean, “We Extend Credit!!”Although, just because medical debt isn’t typically reported to the credit bureaus, doesn’t mean it won’t show up on your credit reports, either. If you won’t or can’t pay your medical bills, the service providers will spend a few months trying to convince you to pay by sending statements and past due notices. It’s important to keep in mind that their core competency is being a doctor, not a bill collector.After a few months of unsuccessful collection efforts, the service provider is simply going to outsource the debt to a 3rd party debt collector. And, yes, the debt collector will likely report the debt to the three credit reporting agencies. The negative information will remain on your credit reports for seven years from the date the original debt went into default.The impact of a medical collection on your credit reports is no different than any other type of collection. And this negative information is just as damaging to your credit scores as a credit card collection and other types of traditional consumer debt collections. When medical collections are paid or settled, they are not removed from your credit reports, as some would have you believe.In FICO’s latest generation of credit risk scoring models, informally known as “FICO 08”, there is a tiny bit of help, but only for consumers who have original collection balances of less than $100. In these small-dollar cases, the FICO score ignores the collection account. This would likely only apply if the consumer’s medical coverage paid an overwhelming majority of the expense or if the consumer wrote a bad check for the deductible.The Impact, QuantifiedWhile it’s impossible to know the exact impact of a medical collection to your FICO scores, I ran a similar scenario on my personal credit report at myFICO.com to test the outcome. My 805 credit score turned into a less-than-impressive 650-695. This would be the same impact regardless of the type of collection, but there’s something important to consider when you’re thinking about my personal scenario.Most consumers who have collections from defaulted credit cards, broken apartment leases, or other types of delinquencies, have other negative credit information weighing down their scores. Consumers who have medical collections might otherwise have perfect credit reports.Many medical collections are the result of billing errors or insurance processing snafus and not because of a consumer’s inability or unwillingness to pay. These medical collections are a surprise and not something the consumer is expecting.Finally, the damage to their good credit scores is going to be significant, when compared to the damage suffered by someone else who already has unrelated derogatory credit information. Credit scores tend to take the path of least resistance, which means it’s easier to turn an 800 into a 650, than it is to turn a 650 into a 450.Getting Them Removed is Next to ImpossibleIt would be insulting to simply suggest that you “avoid” medical collections, given that most of us do so already. However, there are scenarios where we know a collection is imminent, and then do nothing to avoid it.In my 20+ years in the credit industry, I’ve spoken to countless consumers who have medical collections and it’s shocking how many of them knew of an insurance processing or billing error and simply conceded and said they’ll take care of it, only to learn that they (sic) didn’t and now there’s this isolated collection on their credit reports.Collections are very difficult to get off of your credit reports. In fact, the only way to get them removed is if the original merchant withdraws them or they’ve been filed erroneously. While there are rumors of “pay for delete” deals cut by collection agencies, the credit bureaus make it very clear in their agreements with collection agencies that they are not to remove collections simply because they’re paid. And, doing so could cost them their service agreement with the credit bureaus.John Ulzheimer is the President of Consumer Education at SmartCredit.com, the credit blogger for Mint.com, and a contributor for the National Foundation for Credit Counseling. He is an expert on credit reporting, credit scoring and identity theft. Formerly of FICO, Equifax and Credit.com, John is the only recognized credit expert who actually comes from the credit industry. The opinions expressed in his articles are his and not of Mint.com or Intuit. Follow John on Twitter.Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window) Related Post navigation
Sometimes you’re just not ready to be in a relationship, and that’s okay.Signs that you should just be single include not being happy with yourself, and not wanting to commit.A good relationship can be hard to find. It’s not all matchmakers, blind dates, and love at first sight. In fact, love at first sight probably doesn’t actually exist.The truth is, despite societal pressures, you might not necessarily be ready to find “the one,” fall in love, or even go on a date.Keep scrolling for eight signs that a relationship just isn’t right for you at the moment.YOU SIMPLY DON’T WANT TO BE IN A RELATIONSHIP.Sounds like a no-brainer, but sometimes we ignore our instincts.If you know yourself and know that you’re not ready or not willing to be in a relationship then why be in one? Yes, maybe you like a person a lot, but if you can’t give the relationship 100% or you don’t feel as though a relationship is possible right now, then you owe it to yourself – and others – to not get involved.You’re not alone if you want to be single. According to a 2014 Pew Research report, a record number of Americans have never been married.Your reasons for not wanting to be in a relationship – no matter what they are – are valid, so you can honor them by listening to your gut and skipping the dating game for now.YOU WANT TO FOCUS ON OTHER ASPECTS OF YOUR LIFE.Work might be getting hectic or school could be taking up all of your extra time. Whatever the reason, you might not be feeling the need – or you might not have the energy – to focus on dating.Sometimes we ignore these needs and enter into a relationship anyway. But if other aspects of your life are constantly taking priority over your significant other, your relationship will suffer. In fact, studies show that even the simple use of a smartphone could be ruining a relationship.If you can’t give enough attention and validation to make another person feel as though the relationship is reciprocal, you might want wait until you have enough time and energy to devote to a partner.YOU’RE NOT HAPPY WITH YOURSELF.We all have things we’d like to change about ourselves and insecurities to work on, but to quote RuPaul, “if you can’t love yourself, how in the hell are you gonna love somebody else?”Your self-esteem (or lack thereof) can take a major toll on your relationship. In fact, according to Everyday Health, partners with low self-esteem were “more likely to view their relationship in black-and-white terms: as all good or all bad,” which led to some deep issues in communication and perception.Nobody’s perfect. If you want to work on yourself, then it’s probably best to focus on solely that for how ever long you think you need to.YOU DON’T KNOW HOW TO COMMUNICATE EFFECTIVELY.Communication isn’t easy. Often, relationships are filled with so much emotion and so many feelings that it can be difficult for everyone to get their point across and feel both heard and understood.According to Psychology Today, one of the most detrimental behaviors in a relationship is “having angry reactions to feedback instead of being open to it.”If you don’t feel as though you can listen and make compromises, it’s probably a good idea to focus on developing, learning, and growing in ways that help you become a better communicator.YOU’RE STILL NOT OVER YOUR LAST RELATIONSHIP.Getting over a previous relationship takes time. It can be painful and hold you back, but in the end, a breakup can also be a lesson.“People will go through long periods after they’ve been dumped or after they dumped somebody asking, ‘Why did I do this? What did I lose? What did I gain?’” Helen Fisher, chief scientific advisor of Match.com, told HuffPost.“The brain really does remember this, and it remembers this forever. You remember the ones that got away. It’s entirely possible that the brain is built that way so that you can remember why it didn’t work so that you can do it better the next time.”If you’re still in the middle of recovering from a breakup, you might not be ready to move forward. Take time to learn the lessons, and then pursue future relationships as you’re comfortable.YOU’RE NOT SURE IF THE PERSON YOU’RE WITH IS THE RIGHT PERSON FOR A RELATIONSHIP.It’s easy to get swept up in what feels like love or at least something close to it. But those feelings aren’t always accurate.If you’re not sure, don’t rush it. The best thing you can do is give it time. You can ask questions, check the signs, and even take a cue from your body’s physical ways of telling you that you might be falling for someone. Entering into a relationship doesn’t have to be instant or cosmic.Eventually, when you’re ready and they’re the right person, you’ll know.YOU CAN’T FULLY COMMIT.If you’re the kind of person who runs away at the mere mention of being called someone’s boyfriend or girlfriend, that’s totally fine, but you shouldn’t just ignore that response.According to GoodTherapy.org, “In a romantic relationship, commitment issues may prompt one or both partners to reject the opportunity to pursue a more stable, intimate arrangement, such as moving in together or getting married.” Your phobia could be holding you back.For healthy relationships, commitment is key on several levels, according to a study from the University of Arkansas. So if you’re not ready to dedicate yourself to someone else, you’re probably not ready for a relationship.YOU’RE FEELING PRESSURE TO COMMIT.Maybe you’re personally not scared of commitment, but you’re feeling the pressure to commit from various sources. This might be family members asking if or when you’re going to date someone, or it might come from your own inner voice.Either way, entering a relationship solely to quell the fear of being alone and silence other people’s voices most likely won’t lead to a lasting, serious relationship.Entering a relationship because of outward and/or inward pressures is not only unfair to a person who may genuinely have feelings for you, but it’s also unhealthy for you.“It’s important that we regard being single as a lifestyle choice which may change at any time and avoid making judgments about people’s relationship status,” said Chris Sherwood, the chief executive at Relate, told Business Insider. “Unnecessary pressure from friends, family, and society can lead people to start a relationship before they’re ready or understand what they want from it.”Source
‘It’s effective for mild to moderate forms of acne, if you have oily skin but don’t have active acne, then treatment may not be required.’‘In patients with dry, sensitive or combination skin, it can cause irritation,’ she added.Dr Tomizawa advised those with moderate to severe acne to see a professional for a consultation as a combination of prescription products might work best.‘Timely treatment that’s targeted for your type of acne and management that’s personalised will give you the best chance to clear it and get you back to your best self,’ she concluded.Source If you suffer from acne-prone skin, chances are you have already raided the shelves of your favourite beauty outlet looking for that one miraculous product.However, finding what works to treat the problem isn’t a one-size-fits-all, and it can often be very much a case of trial and error for each individual.Recently a host of new skin care products containing sulphur – a mineral that smells like rotten eggs on its own – have claimed to reduce and heal breakouts.Brands currently offering acne treatments containing sulphur include Murad, Proactiv and Kate Somerville. The reason why sulphur is understood to be effective as a treatment for problem skin is that it helps reduce sebum (oiliness in the skin), explained Dr Andrea Tomizawa of Northern Sydney Dermatology.‘Sulfur is a keratolytic, which means it works by peeling away the top layer of skin,’ she said.‘It draws impurities to the surface and helps to unclog blocked pores.‘I think of it as a natural exfoliate that helps the new layer of skin underneath regenerate and grow.’It’s has anti-bacterial properties which means it can help kill bacteria that cause acne, Dr Tomizawa continued.‘Propionibacterium acnes (or P.acnes) are the main disease-causing bacteria of acne.‘So it’s important that any treatment that claims to have anti-bacterial properties targets these (P.acne) bacteria specifically.’ The skin specialist said although sulphur-based skincare products are safe for most skin types, it’s not recommended for all types as the skin can become excessively dry.
Forest landscape restoration is not just about planting trees. People are at the heart of restoring degraded and deforested land. This episode of the WRI podcast dives into the Global Restoration Initiative’s new publication, Mapping Social Landscapes, which places people at the center of analyzing a landscape. The guide applies social network analysis to restoration: mapping how the people who live, work, and depend on a landscape interact with each other, get information, and access resources.Why do we map physical landscapes? A map is crucial to quickly understand the soil, vegetation, geography, and land-use opportunities of a given area. It notes the river systems, migratory pathways, and ecological systems that traverse the landscape. These types of biophysical maps are essential, helping practitioners identify how best to restore.In a similar way, a map of the “social landscape” is key to strategic planning. It identifies how people are connected by flows of resources like information, finance, or seedlings. It can also show how members of a community share priorities and values – and how they may differ – helping to shape partnerships or funding proposals.This podcast episode gives an overview of the Mapping Social Landscapes guide and presents case studies from Lake Toba in Indonesia and the Sidhi district in India. The episode features WRI experts Kathleen Buckingham, Research Manager for the Global Restoration Initiative; Sabin Ray, Research Analyst for the Global Restoration Initiative; Satrio Wicaksono, Forest and Landscape Restoration Manager at WRI Indonesia; and Ruchika Singh, Associate Director of the Sustainable Landscapes and Restoration program at WRI India.Lake Toba, in the northern part of the Indonesian island of Sumatra, is the largest volcanic lake in the world. But this iconic lake suffers from severe water pollution. Wicaksono explains how mapping the social landscape improved collaboration in the region to address the growing threat to water quality.Meanwhile, India’s Sidhi district is highly vulnerable to climate change and struggles with poor human development. Based on these factors, as well as other biophysical aspects, such as the level of land degradation, Sidhi is ideal for landscape restoration. Singh shows how analyzing the social landscape revealed unexpected results that changed how the team works with local communities.Download the Mapping Social Landscapes guide here.Listen to the podcast:
Originally published Aug 22, 2017 8:00:00 AM, updated April 12 2018 There’s nothing more frustrating than a poor customer service experience.Whether a customer has to deal with a frustrating phone tree, an incomprehensible bot, or repeating their personal information five times to five different agents, you might think it’s hard to provide a great experience.But it’s actually not that complicated.In fact, the simple power of words — and attitude — can make the difference when it comes to making, and keeping, your customers happy.Start solving for the customer today with these 17 templates. Here at HubSpot, we believe strongly in the power of words to make our customers happy. And because customer satisfaction is a measure of how products and services supplied by a company meet or surpass customer expectations, our team developed 10 rules to follow when helping customers. These rules are a great guide for any business that makes it the mission to provide great customer service, every time.The 10 Customer Service Commandments1) ListenListening is the first step to understanding. Usually, everyone calling or emailing your customer service team has a problem to report — and if you don’t listen, you’ll never find out the customer’s problem.Some customers might simply be frustrated and want to know that their complaint is being heard, and others might have issues you can quickly solve for them. Allow them to vent, empathize with their frustration and let them know you heard what they said. Once any emotion subsides, they’ll be in a more receptive mood for advice, and you’ll be able to guide them toward a resolution.Research has shown that you feel positive about a conversation when you think the other party is engaged in active listening, and ideally, every conversation with a customer has a positive takeaway. So make sure to take the time to demonstrate that you’re actively listening on calls, emails, and chat conversations when you can’t show your customers. Respond to statements and questions to demonstrate your full comprehension, and repeat back what customers have said to make sure you both understand each other.2) TeachKnowledge is power, and teaching customers how to solve their own problem and succeed empowers them and gives them a sense of control. Here at HubSpot, we help even the smallest of businesses take control of their website and transform operations — and no matter who your customers are, you can teach them something new that will prove your value to them and make them appreciative.If you teach customers how to break down and succeed doing a complicated process, instead of a frustrated customer, you’ve put them on the path toward satisfaction and better outcomes. And once they understand how to accomplish a task without help, they won’t have to reach out as often for 1:1 assistance — saving them time and helping them be more successful.3) Pay AttentionAn important aspect of active listening is paying attention. Multitasking is great for productivity, but never forget — the customer you’re dealing with is your top priority.If you miss the details of a problem and the customer needs to repeat themselves, they will feel ignored. Listening isn’t just about hearing what they say — it’s about hearing all of what they have to say, too.It’s almost impossible for people to truly multitask — doing several things at once usually just means you’re doing them inefficiently. Instead, block off time on your calendar each day you can devote to completing tasks outside the customer service phone or email queue. That way, you can remain fully focused and attentive when you hop on a call or a chat with your customer.4) Ask the Right QuestionsGetting to the bottom of the problem requires some digging. And sometimes, a customer will work themselves down a difficult path and only call about a solution for the immediate problem they see.Your job is to find out what their larger goal is, and you can often make their life easier. They may be calling about a small problem today, but what they might really need is more support understanding how to use your entire service or software. Dig deep and ask questions to get a big picture view of the issue and a more comprehensive solution can present itself — your customer will appreciate you taking the time and effort to help them troubleshoot on their own down the line.5) Don’t InterruptWe’re here to help customers on their timetable — so don’t rush a customer off the phone.You might think that you’ll achieve better outcomes if you handle as many customer cases as possible in any given day — which requires speedy and efficient handling of each phone call or email. But you should be taking extra steps — and additional time — to thoroughly and completely troubleshoot customer issues — and give them more guidance and advice for success with your product.Companies that invest in customers’ success achieve better outcomes — including happier customers and higher revenues. So when you’re on a call, take your time, listen well, and be polite — it might take longer, but you’ll likely achieve better outcomes for your customer, your team, and your company.6) ApologizeApologizing and taking ownership of a problem is one of the fastest ways to defuse an emotional situation — even if it’s not your fault.You don’t have to assume responsibility to truly apologize. Saying you’re sorry any technical issue or general screw-up occurred doesn’t mean it’s your fault — it says how you feel about what happened.Remember, people want their feelings to be heard, understood, and respected. Apologizing for tough customer problems — even if it’s not your fault — will help customers feel empathy and more willingness to collaborate on troubleshooting.One of my favorite quotes isn’t strictly about customer service, but it bears remembering:”I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”Maya Angelou said that — and it makes sense, right? Don’t apologize to a customer because it’s your fault — apologize so they feel better about a bad situation so you can work together to resolve it.7) Focus On Solutions, Not On BlameWhether it’s a miscommunication, a system outage, or a misprinted invoice, mistakes can happen on your company’s end, and it’s important to apologize in those moments.But when you’re apologizing — or explaining any backend issues that led to a customer problem — never, ever blame another department or another member of your team. Instead, focus on finding a solution that will work to solve the problem — and prevent it from happening again. It will make you — and your organization — appear more professional and reliable.8) Put Yourself In Their ShoesGet to know the customer’s business — sometimes looking at the problem from a different angle will reveal a solution.Empathy can go a long way, and finding out how the customer uses your products to achieve their goals might reveal a solution or new idea. Plus, it will make the customer feel appreciated and taken seriously when you respond to questions and queries with context and background information about their particular business and needs.9) Treat Free Product Users As CustomersThe modern customer has a multitude of options when it comes to choosing products — whether free or paid. It’s easier than ever to conduct product research, sign up and subscribe, and start being a user — without ever having to talk to a member of a sales team.It’s also much easier to stop being a customer — with no-credit-card-required trials and easy-to-use mobile apps. Customers can cancel subscriptions the moment they wish to, which is why it’s so important to assist free users as much as possible to show them the value of your product or service — and, eventually, show them the benefits of upgrading.The customer service your organization offers could convince them that your product is indispensable to their business — so make sure you put the muscle behind all of your customer calls. When your customer succeeds, your organization succeeds, and teaching them how to use your free product offerings can help them achieve great outcomes — and might make them upgrade.10) Laugh, Smile and Have FunPay attention to signals from your customer, and have fun with them if it seems appropriate. Share jokes, laugh, and match their tone and style to make them feel comfortable and at ease.If they’re smiling when they hang up, you’ve done a good job. Customer Service Don’t forget to share this post! AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to Email AppEmail AppShare to LinkedInLinkedInShare to MessengerMessengerShare to SlackSlack Topics:
Think About It As An Exercise , we discuss how you might approach your time management when doing inbound marketing: have for doing inbound marketing? David Meerman Scott advises doing inbound marketing in little snippets. You shouldn’t have to block off your entire afternoon or weekend for blogging or social media engagement. Instead, you should spread out your inbound marketing efforts throughout the day. For instance, David would spend some time in the blogosphere and on social media early in the morning. Going through the news and updates helps him generate content creation ideas. Then, around noon, David would revisit the main social media sites and do some more engagement. Weekly Marketing Cast you Find Little Snippets of Time Inbound Marketing The idea of spending time to create content in order to generate interest in your business is absolutely essential. In this episode of the What time management tips do There is no doubt that inbound marketing takes time. It takes time to write a blog post, to interact on Twitter or produce a YouTube video. But it’s time worth spending. Originally published Jul 18, 2011 9:05:00 AM, updated July 11 2013 Topics: “Finding these little snippets of time throughout the day, throughout the week is just like what it takes to develop an exercise routine,” David says. “You make it a part of your life.” The key to this approach is not to dread doing inbound marketing, but to make it a big part of your life. Don’t forget to share this post! AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to Email AppEmail AppShare to LinkedInLinkedInShare to MessengerMessengerShare to SlackSlack
Originally published Mar 14, 2013 9:00:00 AM, updated July 28 2017 Topics: The second version saw a 91.4% increase in form fills from the original version, according to a case study from Wider Funnel. Whether it was the orange or the specific language that appealed to visitors, this CTA has generated 106% more online bookings with the same amount of traffic. This is a great example of why you should be carefully formatting and testing your CTAs. You never know what your audience will prefer, or respond to.And the best part? If your audience is split on what they prefer — perhaps because you cater to several different buyer personas — you can still please everyone by using smart images. That’s right, just like smart CTAs, you can adjust the images that appear on your site based on information in a contact’s profile, or where they are in the sales cycle.Ready to get personal? Use these opportunities to show your customers that you care about their experience and their needs. Not only will they feel loved, but you will increase your chances of conversion by matching the right people to the right content at the right time. Nothing wrong with that.What other opportunities for more targeted, personalized marketing are there? Share your ideas with us in the comments! Hey baby, let’s get personal.Settle down! I’m just talking about with our marketing!One of the most lovable things about inbound marketing is how easy it is for marketers to target communications. Traditional marketing tactics can sometimes target a particular age group or income level, but it’s nearly impossible to reach out to customers on an individual level. Then, along came inbound. Cue fireworks. Meticulously segmented fireworks. Now, all we need to segment our marketing efforts is a CRM system, some time, and a few tips on where to start.Think about all of the avenues you use in your marketing and ask yourself: Am I catering to my target audience across all channels? If you know your buyer persona like your best friend — which you should — then it won’t be hard to use these tips to personalize content for them. So check out these 10 opportunities to reach your target audience in an easier and more lovable way across email, social media, paid marketing, and on your website. That’s right, there’s opportunities for better targeted, more personalized content across all those channels. Let’s get started on our way to better targeted marketing!Opportunities for Better Targeting in Your Email MarketingEmail marketing is the number one spam offender in recipients’ inboxes. But with the right segmentation and a little love, email can be totally lovable and still effective at nurturing leads and closing deals. Consider that 39% of marketers who segment their email lists experienced higher open rates, according to Lyris Annual Email Optimizer Report. Since personalizing emails to read ‘Hi Hannah’ instead of ‘Dear Valued Customer’ should be a standard practice by now (we hope!), let’s delve into some more specific ways you could better target and personalize your email marketing.1) Past PurchaseMarketers sometimes get a bad rap for using customer data. We’re the big bad wolves of privacy. But consider this — 42% of people said they would value a retailer or brand more if it remembered their buying and browsing behavior from where they have shopped before, according to Axicom. Additionally, 50% think retailers should offer them promotions based on their past purchase behavior. Customers want us to use big data, as long as we use it in a way that actually offers them some value. If a segment of your contact list has used your service or purchased from you before, use that data to personalize their emails. The right marketing automation software can make it easy to set up workflows based on customer data. Amazon, for example, does a great job of making product suggestions to customers based on their preferences, as well as what other people who have bought the same product viewed. The screenshot below is an example of an email from Amazon prompting a customer who has purchased camera equipment before to check out best-selling lenses they have available.Past purchase data gives you the opportunity to present customers with deals and products before they have to look for them — it makes shopping with you effortless.2) Satisfaction LevelThe Rolling Stones weren’t always right. We can get a gauge on customer satisfaction, and use that knowledge to better target our email marketing. Think about it. If you have a group of die-hard customers in love with your company, you can encourage them to be brand ambassadors. Or, if customers are dissatisfied with your services, you can pinpoint why and surface some content to start repairing the relationship.How can we determine who’s happy and who’s not? Lots of businesses, including HubSpot, use a metric called Net Promoter Score (NPS) to evaluate customer satisfaction level by surveying customers on how likely they are to refer your company to others. Once you’ve gathered this data, segment your email list based on satisfaction level. Contacts who scored between 0 and 6 are considered “Detractors,” and should be considered the folks who could be a whole lot happier with your company. Create a nurturing campaign for this segment with content that sets them back on the right track — tools, educational materials, or offers for some more personalized service that will help address the issues that are landing them in that detractor camp.On the other side of the spectrum, customers with a score between 9 and 10 are your “Promoters.” These people love your company! Send Promoters emails encouraging them to refer a friend or write a review, like this gorgeous example from ModCloth.It’s important to not just think of your contacts’ stage in the buying cycle; I may have purchased from you, but it’s possible that I’m disappointed in your customer service or product quality. Knowing my satisfaction level can help you cater marketing communications to my sentiment.3) Shopping Cart AbandonmentYou know when you’re craving a piece of chocolate but you stay strong and say no? You’re pleased with your willpower … until you’re reminded of it later when you see a Lindt commercial. Suddenly, you have to have it more than ever. Regardless of why a contact abadoned shopping cart items online, they can be swayed by a simple email reminding them of the chocolate, ehm … I mean product, they left behind. If a contact added an item to their shopping cart, whether they purchased it or not, they want it. All they need is a little push. According to SeeWhy, 48% of online shoppers who abandoned a purchase more than once in the past month will buy when remarketed to. Ecommerce marketing automation platforms make it easy for you to remarket abandoned products to contacts. If you’re feeling generous, you can give recipients an incentive to make the purchase, like this tempting email from ProFlowers.Not an ecommerce marketer? Not a problem. You can also send contacts form abandonment emails. If leads start filling out forms on your site but don’t complete it, you can segment out those contacts to remind them of the value of the offer they were signing in the process of signing up for. Opportunities for Better Targeting in Social MediaIt’s important to spend time optimizing your social media marketing efforts. Don’t believe me? Consider this: Customers who engage with companies over social media spend about 30% more money with those companies than customers who don’t, according to Bain & Company. The same study shows that they also demonstrate a deeper emotional connection to companies, giving them an average 33 points higher NPS. But it’s one thing to create a Twitter, Facebook, LinkedIn, and Google+ account — it’s another, more lovable thing to cater your social media content to the right people.4) LinkedIn GroupsWe stumbled upon a pretty cool little factoid about a year ago — that LinkedIn is 277% more effective than other social networks in generating leads. Jaw, meet floor. So, if you haven’t been playing around with LinkedIn to boost your marketing reach and juice your lead generation, now’s the time to start. Segmentation doesn’t just mean putting the contacts you have into categories — it’s also segmenting your channels, platforms, and content to reach potential contacts.By leveraging the right LinkedIn Groups related to your industry, you can tap into a community that is already predisposed to being interested in your business or line of work. Say you own a culinary school in Boston and want to attract more students, for example. You could join Chef Network (see below) with 15,000+ members for maximum reach.However, you should also get more specific in order to reach the most qualified leads by joining Boston Chefs and Foodies, which narrows the noise down to about 900 members, all in your market. Once you’ve scoped out the best fit groups for your business, start engaging with the community and position yourself as a thought leader. That doesn’t happen by constantly posting your own content to the feed. Build authority by answering people’s questions, sharing helpful content regardless of the source, and asking your own questions to get feedback from a trusted community.5) Targeted Facebook Posts You can get more out of your Facebook business page by targeting posts tailored to the different types of people in your audience. Say your business sells deodorant. You have a women’s product line and a men’s product line, but it’s easiest to have one unified social media presence. If you’re running a special on a new product for the women’s line, you can avoid oversaturating your male followers with messaging by posting targeted Facebook statuses. All you have to do is write a post in the standard field and then click on the location symbol. You will then see the option to “Add Targeting.” Click this text and a dropdown will offer different characteristics by which to target.In this case, I’d choose “Gender” and then “Women” to share information about my special female deodorant offer.This basic, easy step is often overlooked because as brands we want to broadcast our messaging to as many people as possible. That’s great sometimes, when the message is more universally applicable, but this little trick is handy to have in your backpocket so you don’t risk annoying the living daylights out of your followers.6) Twitter Hashtags It’s hard to believe there was a time when hashtags were only found on Twitter. Now, we see hashtags on Facebook, in texts, on Instagram, on Pinterest, etc. It’s become a funny cultural trend, but it’s important not to forget their original purpose and how valuable hashtagging can be for better targeted social media marketing.Using hashtags increases the chances of your tweet getting found in a targeted search, by the target audience you’re hoping to reach. If someone searched for #WFH on Twitter, for example, they would be presented with a slew of tweets related to the topic … but the New York Times article would not be one of them. Hashtags make it easier to get found and engage in conversation taking place on social media with your current audience, and those who fall within your target demographic.Opportunities for Better Targeting in Paid MediaAccording to eMarketer, digital advertising spending reached $100 billion in 2012 for the first time … ever. So while organic leads are what most marketers are striving for, ignoring the fact that leads are generated from paid digital channels would be a huge mistake. Especially considering there’s things you can do to better target your paid efforts — hey, if you have to spend some money on digital advertising, might as well do everything you can to ensure your money’s not being wasted. Here are a few targeting options to get started with:7) Facebook’s ‘Custom Audiences’You’re probably already using Facebook’s Power Editor to create targeted PPC ads. If not, check out these tips on setting it up so you can do more granular targeting with Custom Audiences. With this feature, you can create an audience based on information you’ve gathered outside of Facebook such as email addresses, phone numbers, or their UID. If you have a group of prospects who visit your website frequently and you’re hoping to convert them into a lead, you can upload their email addresses as a CSV file and add these contacts to the Power Editor to create targeted ads. The Custom Audience feature is a hidden gem because it gives you the opportunity to get seen by website visitors who are not yet fans of your business on Facebook.You can learn more about exactly how to utilize Custom Audiences in this blog post, “How to use Facebook’s ‘Custom Audiences’ Feature for More Strategic Ad Targeting.”8) Targeted PPC Landing PagesIt’s important to remember that PPC advertising is a complement to your inbound efforts, not a stand-alone tactic. Marketers pay for PPC ads because they want someone to click on them … but that’s only half the battle. Once a lead clicks on the ad, it should take them to a page that holds their interest through extremely targeted content. By creating content- and offer-specific PPC ads, you can not only collect data on what your leads are interested in, but you can please them by giving them what they asked for with a targeted landing page, not a generic one repurposed across dozens of other PPC ads.Look at the Guess ad from my Facebook homepage below, for instance. The ad promotes a specific product. When I click on it, I am directed to a page all about that specific product — not some other fragrance. The language and graphics also create a connection from the ad to the subsequent page by being consistent in design and copy.Now that makes sense, right? If it seems obvious, good for you, you’re creating targeted landing pages that align with the targeting you’ve set up in your PPC campaigns. But if it sounds unfamiliar, go back and check that your ads aren’t directing visitors to a generic page … like (gasp!) your homepage! Visitors won’t take the time to navigate toward content themselves. It’s oh so sad, but oh so true.Opportunities for Better Targeting on Your WebsiteWhen I’m browsing a website, I get frustrated when a page has no clear next step. Usually, when that happens, my next step is my browser’s back button. I may love the website’s design and pretty pictures, but if I have to think about what to click next, I’ll get impatient and peace out. But how do you ensure the site content you’re displaying is aligned with what the visitor is interested in? You have some great targeting opportunities at your disposal.9) Dynamic Calls-to-Action (CTAs)Get the most out of your CTAs by showing the offers most aligned with the visitor currently on your site. Boom. Simple.Well actually … yeah, it is pretty simple! This is where dynamic calls-to-action, also called Smart CTAs, come into play. Long story short, these puppies can be customized to show an offer that aligns with a visitor’s stage in the sales cycle, or any other behavior they’ve exhibited, for a more personalized conversion experience.For example, if you run a marketing agency and someone comes to your website to read a 200-word tip about how to find good long tail keyword phrases … they’re probably not ready to convert on a free 90-minute consultation. That’s kind of like asking someone to marry you on the first date. But you know what they might be ready for? To download an ebook about keyword research, perhaps. Now, the reason dynamic CTAs are so amazing is that you don’t have to choose your 90-minute consultation CTA over your keyword research CTA; you can have both. How, you ask? Because smart CTAs remember who your site visitors are, and show the CTA that is most appropriate based on criteria you pre-set. Talk about a personalized, targeted conversion experience!10) Language and ImageryWe shouldn’t judge books by their cover, but let’s be honest, we’d rather see what’s inside a pretty looking book than a plain looking book. Think of your CTAs as books for a moment. Visitors on your website are more likely to click on a CTA that appeals to them visually than one that doesn’t.Don’t believe me? Here’s a pretty convincing example from CanaDream, an RV and vehicle rental company, that wanted to increase their online conversion rate … and did. To do so, the business needed to entice more people to book RV and vehicle rentals on their website. But how? CanaDream performed an A/B test on their homepage CTA that encourages visitors to book a rental. Here’s the first CTA they tested:And here’s the alternate version: Lead Generation Don’t forget to share this post! 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Don’t forget to share this post! Originally published Jun 28, 2018 6:00:00 AM, updated July 12 2019 Topics: Resume Creating a resume from scratch can be a pain, particularly when you have limited design experience and your resume doesn’t extend beyond Times New Roman 1-inch margins in terms of flair.You want your resume to appear professional, but you also don’t need it to look exactly the same as every other resume in the stack.Download free resume templates to create a killer resume.Fortunately, you don’t need to attempt any tricks you learned in a Photoshop 101 class to create a sleek and attention-grabbing resume.Google Docs offers five templates with impressive design elements to help you portray a level of professionalism and originality in your resume. Even if you have the design all set, these templates provide formatting inspiration and fill-in-the-blank sections to ensure you don’t forget critical information, like your address or prior awards.Take a look at these five Google Doc resume templates to choose one best suited for your desired role, or to get some inspiration before designing your own.1. SwissThe Swiss resume template is mostly traditional in style, but the color and bold lines make it appear more modern and impressive. The dark lines above and below each segment organize your sections effectively, and the small lines above each section title add some unique style. The simple color, right below your name, suggests you’re someone who pays attention to detail. This template is a solid option if you need a resume for a conservative role but also want to showcase some personality.2. SerifThe colors used for each headline, and the two parallel columns with plenty of white space in between, suggest that you’re someone who’s organized and creative. This resume template is a good option for high school or recent college graduates with less work experience, since the template provides categories to showcase accolades and accomplishments outside the workplace.3. CoralThe color used in the coral template isn’t overbearing or immature, but still spices up an otherwise basic resume. The formatting, with all the information left-indented in one column, looks clean and straightforward. This option is ideal if you’re applying for a corporate job but still want to seem fresh and unique.4. SpearmintWith the bold green line at the top of the page, this template conveys someone who’s spirited and artistic. The consistency of the title colors is appealing and polished. Spearmint is a fantastic option for anyone who’s applying for a creative role, such as a web designer or creative director.5. Modern Writer You’ll only want to choose the statement-making Modern Writer as your template if you’ve got a good reason for it — for instance, if you’re applying for a web developer role, the font (which looks a bit like code) makes sense. The bold pink and Source Code Pro font are less ideal for a traditional role, but Modern Writer is a good option if you’re applying for a role that applauds uniqueness.
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While you’re here, we’d like you to consider subscribing to Pistols Firing and becoming a PFB+ member. It’s a big ask from us to you, but it also comes with a load of benefits like ad-free browsing (ads stink!), access to our premium room in The Chamber and monthly giveaways.The other thing it does is help stabilize our business into the future. As it turns out, sending folks on the road to cover games and provide 24/7 Pokes coverage like the excellent article you just read costs money. Because of our subscribers, we’ve been able to improve our work and provide the best OSU news and community anywhere online. Help us keep that up. The Dallas Cowboys lost in overtime to the New Orleans Saints on Sunday Night Football. That they even got to OT was courtesy of a pretty sick 4th down TD throw from Brandon Weeden to Terrance Williams.Weeden was 16/26 for 246 yards and a TD, but the Cowboys never saw the ball in OT as C.J. Spiller scored on an 80-yard catch.AdChoices广告
While you’re here, we’d like you to consider subscribing to Pistols Firing and becoming a PFB+ member. It’s a big ask from us to you, but it also comes with a load of benefits like ad-free browsing (ads stink!), access to our premium room in The Chamber and monthly giveaways.The other thing it does is help stabilize our business into the future. As it turns out, sending folks on the road to cover games and provide 24/7 Pokes coverage like the excellent article you just read costs money. Because of our subscribers, we’ve been able to improve our work and provide the best OSU news and community anywhere online. Help us keep that up. Remember 2009 Bedlam? For your sake, I hope you don’t. That was the last truly atrocious Bedlam game we’ve seen. The one where Brandon Weeden probably should have been playing over Zac Robinson because of injury and I looked up the record for punts in a game halfway through the second quarter.Yeah, it was bad.Every Bedlam since then, though? Awesome. They’ve also almost all had Big 12 title implications.2010: OU wins Big 12 title 47-41 in Stillwater2011: OSU wins Big 12 title 44-10 in Stillwater2012: OU wins share of Big 12 title 51-48 in Norman (and hangs a banner)2013: OU denies OSU Big 12 title 33-24 in Stillwater2014: No Big 12 title implications2015: OU gets Big 12 title with a win, OSU with a win and a Baylor loss to TCU or TexasAdChoices广告“Every time I’ve played them, it’s come down to the last minute or overtime,” Kevin Peterson told ESPN. “It’s going to be Bedlam and a Big 12 title is probably going to be on the line as well.”Mike Gundy seemed equally pumped about the biggest game of the season.“There’s a lot of excitement about GameDay being here on campus,” said Gundy on Monday. “Obviously, it’s a festive atmosphere here when we have Bedlam on campus and when the biggest show in college football comes to Stillwater. We’ll try to stay focused on the task at hand. The good news is that everyone in the state will be excited about the game this week, and I can’t imagine that our players won’t stay focused, prepare and play well on Saturday.“The advantage of having Bedlam is that there’s a lot of excitement and enthusiasm generated because of the game. Fortunately, over the last six to eight years, there has been a lot at stake with Bedlam, even more than it’s been over the last 30 or 40 years.”He’s right about that. Go back even further past 2009 to 2008 and OU won another Big 12 South title in Stillwater (which led to a Big 12 title as well as this …)Yeah, Bedlam’s recent history has been spectacular and Saturday should be no different.
brandon burton announces top 3Brandon Burton, a four-star athlete who plays both safety and wide receiver for Junipero Serra High School in Gardena, California, has announced his top three schools on Twitter. Burton is down to two in-state universities and one ACC power. He’ll be choosing between USC, UCLA and Florida State.Top Three Alert Major pic.twitter.com/nvOWon5eOt— Brandon Burton (@BraandonD1) January 8, 2016Burton, a class of 2016 recruit, stands at 6-foot-1, 188 pounds. He’s ranked as the 11th-best player in the state, per Rivals.
Press Trust of India IndoreMarch 8, 2019UPDATED: March 8, 2019 22:57 IST Syed Mushtaq Ali Trophy: Mumbai captain Aditya Tare and Prithvi Shaw were out on a duck as Karnataka thrashed them. (IANS Photo)HIGHLIGHTSPrithvi Shaw was out on a duck in Mumbai’s thrashing vs KarnatakaShreevats Goswami scored 80 in Bengal’s victoryVidarbha got Delhi all out for 83 and chased the target in 8.3 oversKarnataka began their Super League campaign of the Syed Mushtaq Ali T20 tournament in style by defeating domestic giants Mumbai by nine wickets in a Group B match here on Friday.Karnataka bowlers put up a spirited show and restricted Mumbai for a paltry 97 for nine in their 20 overs with pacer R Vinay Kumar (2/15) and right-arm medium pacer Manoj Bhadange (2/11) picking up two wickets apiece.Opting to bat at the Holkar Stadium, Mumbai lost out-of-form opener Prithvi Shaw (0) in the first over itself.The Vinayak Samant-coached team then lost four wickets in quick succession — Siddhesh Lad (13), Surya Kumar Yadav (14), skipper Shreyas Iyer (10) and Aditya Tare (0) with Mumbai losing half of their side for just 39 runs.All-rounder Shubham Ranjane (15) and Akash Parkar (22) tried to rebuild the innings with a 25-run stand before Ranjane was trapped in front of the wicket by leg-spinner K C Cariappa as Mumbai lost their sixth wicket for 64 runs.After that, Mumbai’s lower middle-order also faltered as they failed to cross the 100-run mark.The chase was a walk in the park as Karnataka overhauled the total in just 13.2 overs by losing just one wicket.Openers Rohan Kadam (62 not out off 45 balls) and B R Sharath (25 off 31 balls) took the experienced Mumbai attack to task and laid the foundation stone for the win with a 79-run stand for the first wicket.One down Mayank Agarwal (7 not out) then took Karnataka home in the company of Kadam, who stuck eight fours and a six.Bengal also started their campaign on a winning note after beating Railways by six wickets.advertisementChasing a modest 143, opener Shreevats Goswami’s 80 helped Bengal overhaul the target with ease.Meanwhile, Vidarbha bowlers wreaked havoc as they shot out Delhi for a meagre 83, with pacers Umesh Yadav, Srikant Wagh and Yash Thakur picking up two wickets each.Vidarbha lost just a lone wicket and chased down the target with ease to collect all four points.Later, Jharkhand bowlers held their nerves to defeat Gujarat by one run in a thrilling contest.Brief Scores:At Holkar Stadium: Mumbai 97 for 9 in 20 overs (Akash Parkar 22, Shubham Ranjane 15; Manoj Bhadange 2/11, R Vinay Kumar 2/15) lost to Karnataka 98 for 1 in 13.2 overs (Rohan Kadam 62 not out, BR Sharath 25; Siddhesh Lad 1/12) by 9 wickets. Karnataka 4 points, Mumbai 0 points.At Emerald High School Ground: Jharkhand 148 for 7 in 20 overs (Anand Singh 45, Ishan Kishan 39, Kumar Deobrat 22 not out; Hemang Patel 1/6, Karan Patel 1/8) won against Gujarat 147 for 8 in 20 overs (Karan Patel 35, Axar Patel 28; Utkarsh Singh 2/22, Vikash Singh 2/25, Anukul Roy 2/25) by 1 run. Jharkhand 4 points, Gujarat 0 points.At Emerald High School Ground: Railways 142 for 6 in 20 overs (Ashish Yadav 51, Prashant Gupta 39, Pratham Singh 22; Sayan Ghosh 2/26, Pradipta Pramanik 1/18) lost to Bengal 143 for 4 in 18.1 overs (Shreevats Goswami 80, A R Easwaran 46; Ashish Yadav 2/20, Krishna Kant Upadhyay 1/18) by six wickets. Bengal 4 points, Railways 0 points.At Holkar Stadium: Delhi 83 all out in 16.2 overs (Hiten Dalal 42, Pawan Negi 18; Umesh Yadav 2/10, Srikant Wagh 2/12, Yash Thakur 2/13) lost to Vidarbha 85 for 1 in 8.3 overs (J M Sharma 41, Atharva Taide 32 not out; Subodh Bhati 1/20) by nine wickets. Vidarbha 4 points, Delhi 0 points.For sports news, updates, live scores and cricket fixtures, log on to indiatoday.in/sports. Like us on Facebook or follow us on Twitter for Sports news, scores and updates.Get real-time alerts and all the news on your phone with the all-new India Today app. Download from Post your comment Do You Like This Story? Awesome! Now share the story Too bad. Tell us what you didn’t like in the comments Posted byPTI Tags :Follow Syed Mushtaq Ali TrophyFollow KarnatakaFollow MumbaiFollow Prithvi ShawFollow JharkhandFollow BengalFollow Vidarbha Syed Mushtaq Ali Trophy: Karnataka crush Mumbai; Bengal, Vidarbha and Jharkhand winSyed Mushtaq Ali Trophy: Karnataka beat Mumbai by 9 wickets. Jharkhand beat Gujarat by 1 run. Bengal beat Railways by six wickets. Vidarbha beat Delhi by 9 wickets.advertisement
The Manual Spirit Awards 2019: The Best Craft Liquor Made in America The Best American Gin The 2013 edition of New York International Auto Show is under way through April 7th at Jacob Javitz Center, showcasing 1,000 vehicles and the newest automobile innovations. We selected a handful so you can get a sneak peek of what to expect, from the Range Rover Sport’s dazzling introduction by none other than James Bond himself, Daniel Craig, to the ultimate in luxury, the $295,000 Rolls-Royce Wraith. Check out our slideshow, which includes the latest from Volvo, Jaguar and more.The New York International Auto Show, through April 7 at Jacob Javitz Center. For more information, visit autoshowny.com. Editors’ Recommendations The Best Documentaries on Netflix Right Now The Best Campgrounds Near Major U.S. Cities The Best Food Shows on Netflix to Binge Right Now